Help Desk Software

A help desk software adds an autonomous ticketing system that lets the customers register their grievances efficiently. Additionally, built-in storage of helpful tips or instructions assists in providing an instant customer support software solution to resolve most of the issues, skipping the need of communicating with an executive telephonically. The best part of the help desk ticketing system is the smart routing of inquiries to the specific departments for better solutions. Needless to say, the tracking and reporting of the inquiry status get much easier as well. Needing seamless integration of a help desk system solution into your current network? Just go through the below list of best help desk software by GoodFirms below: 

Help Desk Software
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A Reviews List of Help Desk Software

  • ServiceDesk Plus is a game changer in turning IT teams from daily fire-fighting to delivering awesome customer service. It provides great visibility and central control in dealing with IT issue to ensure that businesses suffer no downtime. For 10 years and running, it has been delivering smiles to millions of IT folks, end users, and stakeholders alike. ... learn more about ManageEngine ServiceDesk Plus

    "ManageEngine to the Rescue"
    Tom Parker, Support Desk Analyst III at B Riley Financial
    Entry Level Price
    $10.00 Per Month
    Free Trial
    30 Days
    20%

    Category Focus

    Help Desk Software
  • LiveAgent

    Best Help Desk Software & Live Chat Software for Better Customer Service
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    LiveAgent is a fully-featured web-based live chat and helpdesk software. LiveAgent streamlines all of your customer interactions into an integrated, seamless hybrid ticketing system where everything is easily accessible and manageable. LiveAgent harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Advanced automation features, r... learn more about LiveAgent

    "LiveAgent is very reliable, and I never had any bad experience with them, especially when it comes to customer service."
    Jeroen van Gils, Founder & CEO at LiFi.co
    Entry Level Price
    Free version
    Free Trial
    Available
    25%

    Category Focus

    Help Desk Software
  • Faveo Helpdesk

    Simplifying customer support.
    Visit website

    Faveo Helpdesk provides Businesses with an automated Helpdesk system to manage customer support. The word Faveo comes from Latin which means to be favorable. Which truly highlights vision and the scope as well as the functionality of the product that Faveo is. It is specifically designed to cater the needs of startups and SME’s empowering them with state of art, ticket based support system. In t... learn more about Faveo Helpdesk

    "A complete tool"
    Osvaldo Cal
    Entry Level Price
    Free version
    Free Trial
    Available
    100%

    Category Focus

    Help Desk Software
  • UseResponse

    All in one customer support software | knowledge base software.
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    UseResponse is a platform to help companies to better understand the needs of their customers. It integrates a feedback system, helpdesk, live chat and knowledgebase tools to make listening to the customer voice actionable, manageable and productive. Feature-rich Customer Support & Feedback Software including Multi-channel Ticketing, Live Chat With Messengers Aggregator, Chabot, Feedback Community... learn more about UseResponse

    "Great Exeperience"
    Wowdesk Inc
    Entry Level Price
    $1490 Per Year
    Free Trial
    14 Days
    25%

    Category Focus

    Help Desk Software
  • Vision Helpdesk

    Help Desk, Satellite Help Desk, ITSM Service Desk & Live Chat Software
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    A robust all-in-one multi-channel ticket management software that allows users to centralize all their customer conversations via phone, chat, email, web portal, Facebook, and Twitter. Convert your business email, phone, chat social media, and web requests into tickets and manage them at one place at central help desk. A Customer Service Software is a centralized software that collects all custome... learn more about Vision Helpdesk

    Entry Level Price
    $12.00 Per Month
    Free Trial
    30 Days
    25%

    Category Focus

    Help Desk Software
  • Zendesk Support

    Customer Service Software & Remote Support Software
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    Zendesk’s powerful and flexible customer service software and engagement platform scale to meet the needs of any business, from startups and small businesses to growth companies and enterprises. Zendesk offers a fully integrated call center built right into its support platform. Agents can handle calls in the same workspace as all other channels. This cloud-based support platform gives them full... learn more about Zendesk Support

    "If you're looking for great help desk software then Zendesk is the one for you."
    Brian Donovan, CEO at TimeShatter
    Entry Level Price
    Contact Vendor
    Free Trial
    14 Days
    14%

    Category Focus

    Help Desk Software
  • HubSpot Help Desk

    Help Desk & Ticketing Software
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    HubSpot's Help Desk tools let you manage customer support tickets all in one dashboard. Reps can view all communication made on the ticket and oversee the case's progress throughout the entire troubleshooting process. Tickets are also linked to customer records, making it easier for customer service reps to reference past engagements with the company. Additionally, HubSpot provides ticket analytic... learn more about HubSpot Help Desk

    "You can get everything you need to get started for free with hubspot."
    Adam Ng , Founder & CEO at Trusted
    Entry Level Price
    Free version
    Free Trial
    Available
    100%

    Category Focus

    Help Desk Software
  • Freshdesk

    Affordable customer support software.
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    Freshdesk is focused on making sure it offers a broad set of features for every channel a customer service & customer support software team wants to engage with users in. Freshdesk comes with excellent customer services for traditional channels such as email and phone as well as modern channels like chat, forums and social media, with a ticketing helpdesk that is tightly integrated with all these ... learn more about Freshdesk

    "FreshDesk's ticketing system is straightforward to use, and it comes with numerous helpful features"
    Adam Ng , Founder & CEO at Trusted
    Entry Level Price
    Free version
    Free Trial
    Available
    33%

    Category Focus

    Help Desk Software
  • Zoho Desk

    Put customer service at the heart of your company.
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    Zoho Desk is the industry's first context-aware help desk software & customer service software that helps businesses focus on the customer. From increasing your agents'; productivity to crunching through performance metrics, to working in sync with other apps that you use, get to the core of your customer service efforts. ... learn more about Zoho Desk

    "Zoho provides countless business tools to businesses of all sizes in every industry you can imagine"
    Adam Ng , CEO and Founder at Trusted
    Entry Level Price
    Free version
    Free Trial
    Available
    33%

    Category Focus

    Help Desk Software
  • Salesforce Service Cloud

    The Salesforce Service Cloud of Customer Support.
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    Salesforce HelpDesk software is a leading HelpDesk software providing customers wide range of functionalities. It helps firms support customers across many channels, manage cases quickly, automate support and workflows, provide consistent experiences to the customers, help customers help themselves through knowledge base.... learn more about Salesforce Service Cloud

    Entry Level Price
    $300 Per Month
    Free Trial
    30 Days
    33%

    Category Focus

    Help Desk Software
  • Happyfox

    Best Help Desk Software
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    Meet HappyFox, a practical help desk, and customer support software solution. All-in-one help desk ticketing system that provides faster and better support for your customer services. Reduce chaos and bring order to your support process with a robust support ticket system, customer service knowledge base, and community forums. ... learn more about Happyfox

    "One of the most affordable help desk software for your business."
    Liz Hutz, Co-Owner at Cash Home Buyers NC
    Entry Level Price
    Contact Vendor
    Free Trial
    14 Days
    50%

    Category Focus

    Help Desk Software
  • Help Scout

    Simplified customer service
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    Help Scout is designed with your customers in mind. Provide email and live chat with a personal touch, and deliver help content right where your customers need it, all in one place, all for one low price.The customer experience is simple and training staff is painless, but Help Scout still has all the powerful features you need to provide great support at scale. ... learn more about Help Scout

    Entry Level Price
    $20 Per Month
    Free Trial
    15 Days
    50%

    Category Focus

    Help Desk Software
  • Kayako

    Customer Support Software that's feature-rich and easy to use
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    Kayako is a customer support software platform with an integrated help desk, live chat, shared inbox, and more that helps teams be more productive while delivering exceptional customer service. customer service software gives your team the functionality they need to provide the best customer service experience... learn more about Kayako

    Entry Level Price
    $30 Per Month
    Free Trial
    14 Days
    50%

    Category Focus

    Help Desk Software
  • Teamwork Desk

    Deliver unforgettable customer experiences with Teamwork Desk.
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    Teamwork Desk is customer-centric helpdesk software that lets you put people first. It gives you all the features you need like shared inboxes, help docs, priority tickets, collision detection, canned responses, customer happiness surveys, and productivity indicators to enable your team to keep customers at the heart of everything you do. ... learn more about Teamwork Desk

    "We love it’s friendly interface"
    Zarar Ameen, CEO at CANZ Marketing
    Entry Level Price
    Free version
    Free Trial
    Available
    100%

    Category Focus

    Help Desk Software
  • HelpDeskZ

    A free help desk software that works
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    HelpDeskZ is a free PHP based software which allows you to manage your site's support with a web-based support ticket system. Receive and answer your customers doubts, requests or support issues with friendly interface. Creating your knowledge base will decrease the number of support requests which will give You more time for other activities ... learn more about HelpDeskZ

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    100%

    Category Focus

    Help Desk Software
  • Deskpro

    Helpdesk software you can depend on.
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    Deskpro is the modern helpdesk platform. It offers a ticket system, user help portal, real-time chat, CRM, crowdsourced feedback, file-hosting and more. The extensible platform integrates easily with your existing email accounts and website, your SSO infrastructure and third-party services. Unparalleled usability and flexible configuration mean that your agents can concentrate on helping users. ... learn more about Deskpro

    Entry Level Price
    $29 Per Month
    Free Trial
    14 Days
    100%

    Category Focus

    Help Desk Software
  • Gladly

    Deliver personalized customer experiences at scale
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    Gladly is reinventing customer service to put people at the of it. With a customer service platform that enables B2C companies to focus on people talking to people throughout a lifetime of naturally productive conversations, Gladly helps brands communicate with their customers seamlessly across all channels from voice, email and messaging to chat and social media.... learn more about Gladly

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    20%

    Category Focus

    Help Desk Software
  • ProProfs Help Desk

    Delighting Customers with Faster Ticket Resolution.
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    ProProfs Help Desk Software has been developed to cater to the ever-growing needs of the customer service industry. This help desk tool enables agents to track user queries and requests effectively. This kind of issue tracking leads to faster ticket resolution. ProProfs Help Desk System is a cloud-based ticketing system; best known for its “shared inbox” feature. Agents can view, access, and ... learn more about ProProfs Help Desk

    "ProProfs Help Desk is the solution to your online business problems."
    Shiv Gupta, Marketing Director at Incrementors Lead Generation
    Entry Level Price
    $15 Per Month
    Free Trial
    15 Days
    50%

    Category Focus

    Help Desk Software
  • Front

    One place to take care of all your customers
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    Front is your hub for all things customer communication. We combine the simplicity of email with the intelligence of a CRM, so you can provide tailor-made service at scale. Collaborate easily, eliminate busywork, and make every customer feel like a VIP. That’s the magic of Front. ... learn more about Front

    "As an ecommerce store, we have found that the Front software is the best help desk solution for our type of business. "
    Patrick Crane, CEO at Love Sew
    Entry Level Price
    $9.00 Per Month
    Free Trial
    7 Days
    16%

    Category Focus

    Help Desk Software
  • HelpDesk

    Ticketing software for effortless customer support
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    HelpDesk is an online ticketing system that simplifies your teams work. Its full of features that foster collaboration within your team. You can use tagging, add private notes, assign tickets to specific team members and create canned responses.... learn more about HelpDesk

    Entry Level Price
    $4 Per Month
    Free Trial
    14 Days
    100%

    Category Focus

    Help Desk Software
  • Hiver

    World’s 1st Gmail-based Helpdesk
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    Hiver is the world’s first helpdesk built for Google Workspace. We help teams deliver fast and empathetic customer service, right from the tool they are already familiar with - Gmail. This means they can assign, track, and collaborate on customer emails, as well as run the most advanced analytics and automation from the Gmail interface, without sacrificing any time on learning new software or sw... learn more about Hiver

    Entry Level Price
    $12 Per Month
    Free Trial
    14 Days
    100%

    Category Focus

    Help Desk Software
  • Deskero

    Simple help desk software for effective customer engagement.
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    Deskero is a cloud-based software that offers simple yet effective tools to integrate requests coming from different channels (emails, chats, websites, social networks) into a single database and put some order into the chaos of modern customer care. Our aim is to create a new kind of relationship with customers, engaging them in an innovative and personal way, also through smart and simple use o... learn more about Deskero

    Entry Level Price
    $9 Per Month
    Free Trial
    Available
    100%

    Category Focus

    Help Desk Software
  • Support.ly

    All-in-one helpdesk ticketing system
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    Support.cc by 500apps is an all-in-one helpdesk ticketing system that provides faster and better support for your customers. It helps in providing customer support, enhancing productivity, boosting customer satisfaction, saving time and cost. You can manage tickets and provide a knowledge base in your customer support software to take care of all of your customer needs with very little effort. Get... learn more about Support.ly

    Entry Level Price
    $14.99 Per Month
    Free Trial
    14 Days
    100%

    Category Focus

    Help Desk Software
  • Wix Answers

    Wix Answers puts all support channels under the same platform.
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    Wix Answers is the industry’s first unified customer support platform. With all support channels built into a single platform, agents are more efficient and teams can gain deeper insights into their operations. Wix Answers uses a centralized, AI-powered approach to knowledge management that makes customers self-reliant, agents more effective, and organizations run more smoothly.... learn more about Wix Answers

    Entry Level Price
    $24 Per Month
    Free Trial
    14 Days
    25%

    Category Focus

    Help Desk Software
  • Re:amaze

    An integrated customer service, live chat, and helpdesk platform for online businesses.
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    Re:amaze is a customer service platform designed for websites, stores, and apps. Use Re:amaze to provide exceptional and centralized customer support through live chat, email, social media, and mobile SMS/MMS. Businesses of all shapes and sizes also rely on Re:amaze for sales and marketing automation using features such as Re:amaze Cues (a way to automatically message online customers), Re:amaze L... learn more about Re:amaze

    Entry Level Price
    $29 Per Month
    Free Trial
    14 Days
    50%

    Category Focus

    Help Desk Software
  • DeskXpand

    Revolutionize Your Support with Helpdesk Management Software
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    DeskXpand is all you need to communicate effectively with your customers. A fully developed ticket management system with the right capabilities to give customer experience in a seamless and cost-effective way. If we had to define DeskXpand in the simplest manner, this technology is powerful and flexible to solve your problem. DeskXpand is the omnichannel helpdesk software that addresses the deman... learn more about DeskXpand

    Entry Level Price
    $7 Per Month
    Free Trial
    15 Days
    100%

    Category Focus

    Help Desk Software
  • GoDesk

    Everything you need for great customer support
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    Give your customers the answers they want; quicker than ever before with GoDesk. The ideal email support tool for startups and SMEs.... learn more about GoDesk

    Entry Level Price
    Contact Vendor
    Free Trial
    14 Days
    100%

    Category Focus

    Help Desk Software
  • Mojo Helpdesk

    The #1 help desk & ticket tracking software to provide great customer support
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    Mojo Helpdesk is a hosted ticket tracking / help desk application that allows organizations to centralize, assign and track user requests. Use it to track customer and tech support requests, internal tasks management, or for anything that should not fall through the cracks. Mojo tracks requests till they get done. ... learn more about Mojo Helpdesk

    Entry Level Price
    $26.10 Per Month
    Free Trial
    14 Days
    100%

    Category Focus

    Help Desk Software
  • HelpCrunch

    Customer communication platform for Support, Marketing & Sales
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    HelpCrunch is an all-around communication platform for customer service and sales. It combines modern live chat, in-app messenger, auto messaging, ticketing, and email automation. Designed for SaaS and web services, e-commerce and online-to-offline businesses, HelpCrunch helps convert website visitors into customers, maximize sales, increase retention, and built loyal relationships. ... learn more about HelpCrunch

    Entry Level Price
    $12 Per Month
    Free Trial
    14 Days
    100%

    Category Focus

    Help Desk Software
  • Help Sumo

    FULL FEATURED HOSTED HELPDESK SOLUTION
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    Help Sumo is more affordable, easier to setup and use, and designed mainly for small and medium sized business. Help Sumo includes a built in Knowledge Base which allows your Service Desk staff to quickly find related known error data, resolutions and workarounds; convert tickets into Knowledge Base articles; and provide end user accessible Knowledge Base search capabilities. ... learn more about Help Sumo

    Entry Level Price
    $19 Per Month
    Free Trial
    30 Days
    50%

    Category Focus

    Help Desk Software
  • OneDesk

    Manage your projects, support your customers, provide services.
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    OneDesk software combines Helpdesk & Project Management into one application. No need to purchase, integrate and switch between applications. Your team can support your customers and work on projects in one place. Aimed at SMBs as well as departments at large enterprises, OneDesk is frequently used by project managers, customer service, IT, professional services and more. This easy-to-use, feature... learn more about OneDesk

    Entry Level Price
    $9 Per Month
    Free Trial
    14 Days
    33%

    Category Focus

    Help Desk Software
  • Richpanel

    Effortless customer support for your ecommerce store
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    Helping Ecommerce Businesses to Scale Their Support Teams. Richpanel is the customer service platform for Ecommerce teams. We design & develop tools that make it easy for eCommerce teams to automate their support and remain personal as they scale.... learn more about Richpanel

    Entry Level Price
    $80 Per Month
    Free Trial
    14 Days
    33%

    Category Focus

    Help Desk Software
  • Re:Desk

    BEST TICKETING SYSTEM FOR SMALL BUSINESS
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    Customer service help desk ticketing software for small business including cloud (Saas) and downloadable version. - it ready help desk - downloadable version - Saas web based version - Ecommerce ready - Multi-site (multi-store) connection - Multivendor ready help desk - Easy to use, 10 min to setup - Everything you need to start supporting customers. Ecommerce ready customer help desk ticketing sy... learn more about Re:Desk

    Entry Level Price
    $250 One-time
    Free Trial
    30 Days
    33%

    Category Focus

    Help Desk Software
  • Helpwise

    Convert Customer Queries into Customer Delight
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    Helpwise Shared Inbox provides separate logins for the same business email hence allowing you to easily share the workload, assign emails to the right people, implement automation around your email workflow and easily track the performance & other metrics. By using Helpwise Shared Inbox, your team will not only get highly productive but customers or prospective leads will get their replies quickl... learn more about Helpwise

    Entry Level Price
    $12 Per Year
    Free Trial
    14 Days
    25%

    Category Focus

    Help Desk Software
  • EvantoDesk

    Powerful yet simple help desk software.
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    EvantoDesk is a simple, user-friendly customer service software designed specifically for small and medium-sized businesses. Developed and built with SMEs in mind, EvantoDesk comes with all the features a small or medium-sized enterprise needs to effortlessly deliver high-quality support services to their customers sans the complicated tools, complex configurations, and a heavy price tag. ... learn more about EvantoDesk

    Entry Level Price
    $15 Per Month
    Free Trial
    Available
    50%

    Category Focus

    Help Desk Software
  • Issuetrak

    Help desk software headache-free.
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    Issue tracking, workflow, customer support, and help desk have never been easier or more efficient. Everything automated and all in one spot. All your issues, tickets, requests, complaints or bugs. Whatever you call it, Issuetrak manages everything from start to finish all in one place. It's okay to want it all. Software that can do backflips and configure your every tracking and workflow need. Cu... learn more about Issuetrak

    Entry Level Price
    $59 Per Month
    Free Trial
    N/A
    100%

    Category Focus

    Help Desk Software
  • Helpninja

    A simple helpdesk for small businesses
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    A email can be overwhelming when you have multiple mailboxes and a team to manage your customer queries. With HelpNinja its as easyas using email but with the capability to manage it with your team. It helps you to categorise different concerns of your customer. And to your customers, its the same email and they wouldnt even know you are using a system to email them. ... learn more about Helpninja

    Entry Level Price
    $19 Per Month
    Free Trial
    14 Days
    100%

    Category Focus

    Help Desk Software
  • iSupport

    IT HelpDesk Software
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    iSupport, is used by more than 250,000 help desk professionals every day to help them solve their most demanding support issues. iSupport Software two editions (Incident Management and Service Desk) with the power and flexibility to meet your company's needs as they change over time. iSupport enables you to manage Incidents, Problems, Changes, CMDB, Assets, Knowledge, Workflows, and more. ... learn more about iSupport

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    25%

    Category Focus

    Help Desk Software
  • Trakdesk

    Redefine the way you provide support to your customers
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    A fully customizable customer support software and helpdesk solution with all the necessary tools to provide exceptional customer support while earning customers smiles. It is a cloud based customer support and helpdesk software. ... learn more about Trakdesk

    Entry Level Price
    $9.99 Per Month
    Free Trial
    30 Days
    100%

    Category Focus

    Help Desk Software
  • Helpy

    Customer support software for organizations serious about data control.
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    Helpy is the customer support platform engineered for companies that are serious about customer data security and control. Safeguard your data without compromising on giving customers heroic support! Designed for on-premise and private instance deployments, Helpy Pro lets you avoid vendor lock-in, own your data, and integrate with the tools you already use to keep data private and secure. Helpy ha... learn more about Helpy

    Entry Level Price
    Free version
    Free Trial
    Available
    50%

    Category Focus

    Help Desk Software
  • Cayzu

    Affordable Cloud Help Desk Software & Incident Ticketing System.
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    Cayzu is a help desk software and customer support platform that allows you to easily manage all of your support inquiries from a single cloud-based portal.  ... learn more about Cayzu

    Entry Level Price
    Contact Vendor
    Free Trial
    14 Days
    33%

    Category Focus

    Help Desk Software
  • Sugester

    More than CRM and Helpdesk
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    Stop losing customers due to long response times. Sugester helps you collect and sort through incoming messages, assign team members to deal with each question and monitor their resolution. Providing stellar customer support has never been so simple. Cut down on helpdesk costs by helping your customers help themselves. Sugester makes it easy to share how-to's, FAQs and solutions to common problems... learn more about Sugester

    Entry Level Price
    $9 Per Month
    Free Trial
    30 Days
    14%

    Category Focus

    Help Desk Software
  • UVdesk

    For Ecommerce, Marketplace & Multichannel
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    UVdesk offers SaaS-based and Open Source help desk software solution to easier the overall support process to deliver best customer service. A cloud-based help desk software which is built to caters the need of the clients with its incredible functionality. It has been built to solve the customer’s queries and deliver them the best solution.This cloud-based help desk solution combines core funct... learn more about UVdesk

    Entry Level Price
    Free version
    Free Trial
    Available
    100%

    Category Focus

    Help Desk Software
  • HelpSpot

    Get your small customer service team organized for free.
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    HelpSpot - Customer service software offers complete control from customization to data. Manage your hardware, access control, internal system connections and more. ... learn more about HelpSpot

    Entry Level Price
    $499 Per Year
    Free Trial
    Available
    50%

    Category Focus

    Help Desk Software
  • Odoo Helpdesk

    Integrated Multi-Channel Help Desk Software
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    Odoo Helpdesk is optimized for your team's productivity: Create your SLA rules and let Odoo take action automatically. Automate emails or actions at different stages of ticket resolution. Define dynamic email templates to automate the most common responses. Escalate tickets to your manager in just a click.... learn more about Odoo Helpdesk

    Entry Level Price
    $24.00 Per Month
    Free Trial
    15 Days
    100%

    Category Focus

    Help Desk Software
  • Track-It!

    IT Help Desk Software and Asset Management
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    Track-It! 2020 is the latest in a long line of releases, each one taking the concept of what an IT help desk can achieve to the next level. With Track-It! 2020 we’ve once again delivered a powerful suite of integrated IT management features at an affordable price. At the heart of Track-It! is the Help Desk, which provides you with a 360-degree view of your incidents, problems, and change request... learn more about Track-It!

    Entry Level Price
    Contact Vendor
    Free Trial
    Available
    33%

    Category Focus

    Help Desk Software
  • Abhisi

    All-in-One Sales and Support Solution
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    Whether your customer support hero is a lone warrior or a group of hundreds, Abhisi makes it easy to care for your customers because it works just like email. Sign up for the free beta and put it through its paces. Let us know if anything is quirky or needs to be added or just doesn't look right. And since you are joining at the beginning of Abhisi's release, you can have a say in shaping the fina... learn more about Abhisi

    Entry Level Price
    Free version
    Free Trial
    Available
    50%

    Category Focus

    Help Desk Software
  • eStreamDesk

    Premium Help Desk Software At a Fraction Of The Cost
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    If you are looking for an easy to use yet extremely powerful service to help you manage customer requests then eStreamDesk may be just what you are looking for. eStreamDesk is a hosted helpdesk and ticket tracking service that helps you to deliver exception customer service while saving time and cutting support costs. ... learn more about eStreamDesk

    Entry Level Price
    Free version
    Free Trial
    Available
    100%

    Category Focus

    Help Desk Software
  • AzureDesk

    Experience simplified helpdesk software that easily customizes to your ticketing needs
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    Helpdesk software with all the necessary features of enterprise class systems offered to all businesses at minimal cost to users. Don't spend a fortune on helpdesk solution.Try azuredesk.co today for free 14 day trial .It provides ticketing system to track support cases, Sleek UI for Admin requests, 3 party Integration with JIRA, Olark, Slack, Charge Desk & many other software, Reporting, Ticket F... learn more about AzureDesk

    Entry Level Price
    $33 Per Month
    Free Trial
    14 Days
    50%

    Category Focus

    Help Desk Software
  • Motadata HelpDesk

    IT Service Desk Software for Modern yet Simple Interface for Digital Enterprise
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    Improve your relationship with your customers, with a unified IT Service desk software solution for ticketing, knowledge, change and asset management. A scalable help desk that meets the needs of organizations of any size. Smartly resolve the immediate issues/requests and improve the overall quality of IT services to ensure they are fully aligned to user needs.... learn more about Motadata HelpDesk

    Entry Level Price
    Contact Vendor
    Free Trial
    30 Days
    50%

    Category Focus

    Help Desk Software
  • OTRS

    Optimize your workflows with our software solutions.
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    OTRS is a fully-managed service management suite that includes ticketing, workflow/process automation and notification, among its many features. Processes can be customized to incorporate ITIL and/or specific security requirements. ITSM, Customer Service and Corporate Security professionals use OTRS to structure communication and streamline internal processes so that they can respond quickly to an... learn more about OTRS

    Entry Level Price
    Contact Vendor
    Free Trial
    14 Days
    50%

    Category Focus

    Help Desk Software
  • Hesk

    Choose the help desk software company that's right for you!
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    A surprisingly simple, user-friendly and FREE help desk software with integrated knowledgebase.Help Desk, asset management, reports & analytics, with best-of-breed integrations in a single workspace. ... learn more about Hesk

    Entry Level Price
    $39.95 Per Month
    Free Trial
    30 Days
    50%

    Category Focus

    Help Desk Software
  • C-Desk

    Complete Helpdesk Solution
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    This is a comprehensive tool for the organization to manage all service requests, not only to the IT department but to any department of any location in the organization. So this application does not only work as IT Helpdesk Application but as a complete Helpdesk or service desk for your organization. And a free help desk Software. Truly multi location application which supports centralized manage... learn more about C-Desk

    Entry Level Price
    Free version
    Free Trial
    Available
    100%

    Category Focus

    Help Desk Software
  • EngageBay

    Market better. Sell faster.
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    EngageBay is a simple, affordable, all-in-one marketing automation software built for small businesses and startups to acquire, engage, nurture web visitors and convert them to happy customers. Acquire leads through lead generation forms and popups, engage web visitors through beautiful landing pages, nurture them through engaging emails and automate your marketing funnel through marketing automat... learn more about EngageBay

    "My handy business tool."
    Eric F Montera
    Entry Level Price
    $14.99 Per Month
    Free Trial
    Available
    10%

    Category Focus

    Help Desk Software
  • ngDesk

    Ready to Go Easy to Use
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    ngDesk, is a free cloud business CRM solution and it supports industries like financial sector, Information technology services, educational sector, insurance sector and etc. It provides different kinds of solutions like ticketing, live chat support, knowledge base, software and hardware asset management services, Sales CRM services, marketing solutions, pager, and patch solutions in the IT sector... learn more about ngDesk

    "Free All-In-One Ticketing Platform"
    Kumar Mukesh
    Entry Level Price
    Free version
    Free Trial
    Available
    100%

    Category Focus

    Help Desk Software
  • ConnectWise Control

    Remote Support That Just Works
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    ConnectWise Control (formerly ScreenConnect) is a fully functional remote support solution. The software gives you the ability to remotely view and control devices from anywhere there is an Internet connection. As a technician, regardless of whether you primarily support your customer's personal computers or a huge enterprise infrastructure, the ability to quickly and effectively resolve problems ... learn more about ConnectWise Control

    "Great product"
    Matt Winyard, Computer Aided Design Engineer at Winyard Engineering Ltd
    Entry Level Price
    $29 Per Year
    Free Trial
    14 Days
    25%

    Category Focus

    Help Desk Software
  • Genesys

    Simplify your customer support and help desk
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    Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organisations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service℠ so organisations of any size can provide true pers... learn more about Genesys

    "Genesys Cloud - all the technology and know-how under one roof!"
    Robert Wakefield-Carl
    Entry Level Price
    $75 Per Month
    Free Trial
    30 Days
    16%

    Category Focus

    Help Desk Software
  • LiveChat

    The fastest way to help your customers
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    LiveChat is a real-time, live chat software tool for ecommerce sales and support that is helping ecommerce companies create a new sales channel. We serve more than 25,000 businesses in over 150 countries, including large brands like Adobe, Asus, LG, Acer, Better Business Bureau or Air Asia and startups like SproutSocial, Animoto or HasOffers. ... learn more about LiveChat

    "LiveChat is one of the most efficient and easy-to-use help desk software for my business."
    Steven Walker, CEO at Spylix
    Entry Level Price
    $16.00 Per Month
    Free Trial
    30 Days
    50%

    Category Focus

    Help Desk Software
  • TeamSupport

    Customer-focused Customer Support Software.
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    TeamSupport is customer support software built for B2B software and technology companies. Our dedicated customer and contacts databases help you manage customers at the company level, and better understand them so you can provide proactive support. Our collaborative approach to B2B customer support lets your entire team work together to solve customer issues faster and more efficiently. ... learn more about TeamSupport

    Entry Level Price
    Contact Vendor
    Free Trial
    14 Days
    33%

    Category Focus

    Help Desk Software
  • LiveZilla

    Turn website Visitors into Customers.
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    We want to help you to get your Customer Support onto the next level. Our software is focused on keeping sensitive data under your own control since data privacy is one of our main goals. LiveZilla includes a live chat software with multi-website support, visitor monitoring and a help desk system that allows you to not only integrate emails that you receive from customers but also messages from T... learn more about LiveZilla

    Entry Level Price
    Free version
    Free Trial
    Available
    50%

    Category Focus

    Help Desk Software
  • Liberum Help Desk

    The free, open source help desk solution for IT departments and service providers.
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    Liberum Help Desk is the complete open source help desk software solution for small to medium IT departments and service providers. Help Desk Software provides a simple, easy to use a web interface for managing and tracking technical support problems. ... learn more about Liberum Help Desk

    Entry Level Price
    Free version
    Free Trial
    Available
    100%

    Category Focus

    Help Desk Software
  • osTicket

    Open source support ticket system.
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    osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place while providing your customers with accountability and responsiveness they deserve. ... learn more about osTicket

    Entry Level Price
    Free version
    Free Trial
    Available
    50%

    Category Focus

    Help Desk Software
  • Katak Support

    Open source software for the management of customer demands flow.
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    Katak-support is an online help desk software solution for handling client requests through a web-based support ticket system. It is PHP-based and can receive tickets via email (pop3/pipe) or a web form. It also offers a ticket manager with many features. An ideal, easy to use and install helpdesk solution for any website. Katak-support offers many features, can be customized in many ways and can ... learn more about Katak Support

    Entry Level Price
    Free version
    Free Trial
    Available
    100%

    Category Focus

    Help Desk Software
  • SupportBee

    Ticketing System for High Touch Customer Service.
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    SupportBee enables your entire team to engage in meaningful conversations with people and turn them into happy and profitable clients.... learn more about SupportBee

    Entry Level Price
    $13 Per Month
    Free Trial
    14 Days
    50%

    Category Focus

    Help Desk Software
  • Apptivo

    SOFTWARE THAT GROWS WITH YOUR BUSINESS
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    Apptivo is a cloud platform of integrated business apps designed for companies of all shapes & sizes. Manage nearly any business task using Apptivo's Apps, from sales & marketing, to billing & support, and everything in between. With Apptivo there is no per-app pricing, get access to the entire platform starting at just $10 monthly per user. Apptivo's online CRM system is a powerful tool to manage... learn more about Apptivo

    Entry Level Price
    $8 Per Month
    Free Trial
    30 Days
    12%

    Category Focus

    Help Desk Software
  • CloudYogi CRM

    Grow Your Business with the Most Flexible CRM Application
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    We consider no business is same and hence CloudYogi CRM can be customised to suit your specific business needs.A CRM is useless without proper training and documentation. CloudYogi CRM comes with one to one training for you and your team, video training and full documentation. A Sales Force Automation CRM for medium to large enterprises with features such as email marketing, invoicing, and case re... learn more about CloudYogi CRM

    Entry Level Price
    Contact Vendor
    Free Trial
    30 Days
    25%

    Category Focus

    Help Desk Software
  • ClickDesk

    Convert your visitors to happy customers
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    Engage your website visitors with ClickDesk - a reliable combo of Live Chat, Helpdesk, Voice and Video tools for your website. More than 100,000 businesses around the world use ClickDesk to improve customer support and sales for their online business. You can answer questions from your web visitors instantly with live chat from desktop or mobile, handle support tickets and offline chats better wit... learn more about ClickDesk

    Entry Level Price
    Free version
    Free Trial
    Available
    50%

    Category Focus

    Help Desk Software
  • Talkus

    Talkus turns Slack into a simple help desk platform.
    Visit website

    Talkus turns Slack into a simple help desk platform. Get all the necessary tools to provide awesome experiences to your clients: live chat, phone, text, emails and social media, knowledge base. Slack is already your internal communication backbone and employees your best asset. We bring customers conversations right in your Slack so all employees can answer in a snap and deliver exceptional suppor... learn more about Talkus

    Entry Level Price
    $48 Per Month
    Free Trial
    14 Days
    100%

    Category Focus

    Help Desk Software
  • LiveHelpNow

    Live Chat and HelpDesk Software For Your Growing Business
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    The mission of LiveHelpNow is to enable companies of all sizes to facilitate meaningful customer service interactions. We provide a complete customer service software suite that brings personal attention, timely responses and motivating incentives into the sales and support process of each and every business. Our solutions make real customer relationships possible, fueled by data shared and exchan... learn more about LiveHelpNow

    Entry Level Price
    $21 Per Month
    Free Trial
    30 Days
    100%

    Category Focus

    Help Desk Software
  • Dixa

    Make every conversation count.
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    Dixa is the new way to deliver effortless and personal customer service. Our software eliminates chaos created by using disconnected systems and unifies the customer experience across all channels including email, chat, messaging, and phone. Dixa is a conversational customer service platform that unifies phone, email, chat, and messaging apps in one easy-to-use dashboard for agents, eliminating th... learn more about Dixa

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    25%

    Category Focus

    Help Desk Software
  • JitBit HelpDesk

    Helpdesk Ticketing System
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    Deliver awesome support to your customers. Jitbit Help Desk ticketing system is dead simple, amazingly powerful and takes seconds to set up. Just forward support emails to the helpdesk app and start managing tickets. We have both cloud-hosted and on-premise versions. Both integrate perfectly with your mailboxes, Active Directory, Google Drive and more besides.... learn more about JitBit HelpDesk

    Entry Level Price
    $29 Per Month
    Free Trial
    Available
    100%

    Category Focus

    Help Desk Software
  • Rhino Support

    The best Live Chat and Help Desk Software available for business websites.
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    The best Live Chat and Help Desk Software available for business websites. Easy to set up, simple to use, handles multiple websites under one platform, increase sales and amazing customer service. Making software programs that really answer a company's needs is what we do and why Rhino Support even came into being.... learn more about Rhino Support

    Entry Level Price
    $14.97 Per Month
    Free Trial
    N/A
    100%

    Category Focus

    Help Desk Software
  • Gorgias

    Gorgias is a customer support helpdesk specially designed for Shopify stores
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    Gorgias is a customer support helpdesk specially designed for Shopify stores. Gorgias is a multi channel helpdesk integrated with your all your apps. It can help you manage all your customer support in one place without switching tabs or using different software. With Gorgias, all your customer communication is in one place. All their conversation history is there. Simple. ... learn more about Gorgias

    Entry Level Price
    $60 Per Month
    Free Trial
    7 Days
    100%

    Category Focus

    Help Desk Software
  • Vtiger Help Desk

    Build Enduring Customer Relationships
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    Vtiger Help Desk is a software for multi-channel customer support organizations to manage cases at scale, and at SLA-speeds. Your customer support operations benefit from Vtiger Help Desk in 3 important ways: resolve issues in ways your customers prefer, set your agents up for success and make it easy for support managers to be on top of things. ... learn more about Vtiger Help Desk

    Entry Level Price
    Free version
    Free Trial
    Available
    100%

    Category Focus

    Help Desk Software
  • HelpDesk 3

    The professional support solution for your business.
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    The one and complete support solution for your business. Live chat, email to ticket, client management, billing and much more. HelpDesk 3 has all you need. Engage your website visitors and turn them into customers, support your customers, client management and billing in one package. Modern and easy to use support platform including access to native iOS and Android mobile apps with push notificati... learn more about HelpDesk 3

    Entry Level Price
    $59 One-time
    Free Trial
    N/A
    100%

    Category Focus

    Help Desk Software
  • Helprace

    Cloud-based Help Desk Software and Ticketing System - Helprace
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    Helprace allows any company out there to offer spectacular customer service in an all-in-one platform. Our help desk software consists of a support ticket system, knowledge base, community and feedback widget. Using powerful features, Helprace increases productivity of customer service agents, optimizes their daily workflows and keeps every ticket accounted for. ... learn more about Helprace

    Entry Level Price
    $18 Per Month
    Free Trial
    30 Days
    33%

    Category Focus

    Help Desk Software
  • KronoDesk

    Help Desk Simplified
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    Customer Support & Help Desk. Customers can send, access, and check-in on tickets from the web or their email. Agents can manage and respond to tickets quickly and easily from any device. The help desk can be customized to your needs with custom fields, priorities, and workflows. ... learn more about KronoDesk

    Entry Level Price
    $69.99 Per Month
    Free Trial
    N/A
    100%

    Category Focus

    Help Desk Software
  • ManageEngine SupportCenter Plus

    Delight your customers with world-class support
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    SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a superior customer experience. ... learn more about ManageEngine SupportCenter Plus

    Entry Level Price
    Free version
    Free Trial
    Available
    50%

    Category Focus

    Help Desk Software
  • SeamlessDesk

    Be the Superman of customer service
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    SeamlessDesk is a cloud-based helpdesk solution designed to help small to large businesses streamline customer support processes. The platform includes a ticketing system with built-in inbox and a notification system, which sends push messages to inform agents about new support tickets, customer responses and more. ... learn more about SeamlessDesk

    Entry Level Price
    Free version
    Free Trial
    Available
    50%

    Category Focus

    Help Desk Software
  • SmarterTrack

    The Online Help Desk You Need
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    Deliver unparalleled customer service, improve productivity, reduce overall support and customer service costs, and consolidate all communication in one location, for analysis and compliance needs. SmarterTrack allows you to improve customer service while better utilizing employees across your business and brands. In addition, SmarterTrack is available as an on-premise installation that you fully ... learn more about SmarterTrack

    Entry Level Price
    $20 Per Month
    Free Trial
    30 Days
    100%

    Category Focus

    Help Desk Software
  • UserEcho Help Desk

    Give your customers tailored customer support experience.
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    UserEcho's helpdesk and multi-agent ticketing system provides service agents with a central interface from which to support customers. The helpdesk operates from one browser window and includes features such as canned responses, auto-replies, user-insights and file-attachments to accelerate ticket-resolution time. ... learn more about UserEcho Help Desk

    Entry Level Price
    $19 Per Month
    Free Trial
    15 Days
    100%

    Category Focus

    Help Desk Software
  • devContact

    World's simplest customer support desk
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    The main objective of our software is to bring to our customers, the best solution to resolve app user complaints and queries. It offers a number of features, which include one-on-one messaging, cloud based FAQs, performance analytics and much more. We know there is a growing concern with app developers about opting support desk solutions originally designed for the web. Specially designed for app... learn more about devContact

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    100%

    Category Focus

    Help Desk Software
  • edesk

    xSellco makes it simple to support all your ecommerce customers in one place.
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    Customer support tickets matched with order data from everywhere you sell - unified into a simple system your team will love. edesk helps manage all your customer queries,all in one place. eDesk does more than just manage your tickets - it helps you solve them. Get the answer right first time with Artificial Intelligence and more. ... learn more about edesk

    Entry Level Price
    $69 Per Month
    Free Trial
    14 Days
    50%

    Category Focus

    Help Desk Software
  • Solarwinds Web Help Desk

    Affordable Help Desk Ticketing and Asset Management Software
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    Web Help Desk is an affordable Help Desk ticketing and asset management software. It provides features like automating ticket management, centralising knowledge management, meeting service level agreements, simplifying project and task management, measuring customer satisfaction and many more. ... learn more about Solarwinds Web Help Desk

    Entry Level Price
    Contact Vendor
    Free Trial
    14 Days
    100%

    Category Focus

    Help Desk Software
  • Agiloft Service Desk

    Bring agility and efficiency to your support operations with the top-rated Service Desk Suite.
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    Agiloft's fully integrated applications work together to form a single system of record for all of your IT service processes. You'll have complete, 360-degree control over every process, delivered to you in an efficient and easy-to-understand interface. As your needs and processes change, Agiloft adapts and scales to grow with you, so there is never a risk of outgrowing the system. ... learn more about Agiloft Service Desk

    Entry Level Price
    Free version
    Free Trial
    Available
    50%

    Category Focus

    Help Desk Software
  • Vivantio

    FLEXIBLE SOFTWARE. FOCUSED SERVICE.
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    Great service reaches well beyond your organization’s help desk: it permeates every department of entire organizations and can mean the difference between reaching and exceeding goals and coming up short. With the Vivantio Platform, we provide a service management solution that is competitively priced, flexible and scalable, so you can improve service while reducing costs and know that your uniq... learn more about Vivantio

    Entry Level Price
    Contact Vendor
    Free Trial
    Available
    33%

    Category Focus

    Help Desk Software
  • OfficeAmp

    Internal help desk to manage employee requests
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    OfficeAmp makes it easy for office managers and admins to run an efficient workplace by giving employees a one-stop-shop for all of their requests and questions. Simple and robust ITSM system that lives entirely inside Slack and gives you a Kanban dashboard to track, assign and resolve tickets, Need a snack in the pantry? Want to book a flight? Order some lunch? No more emails, texts or calls. ... learn more about OfficeAmp

    Entry Level Price
    $1 Per Month
    Free Trial
    14 Days
    100%

    Category Focus

    Help Desk Software
  • ThinkOwl

    CUSTOMER SERVICE — SIMPLIFIED
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    ThinkOwl is an Artificial intelligence based, next-generation service-desk software that combines human and machine learning. It leverages your agents' productivity to the maximum by intelligent automation. ThinkOwl empowers your organization to enhance customer experience and fly high, even with limited staff and resources.... learn more about ThinkOwl

    Entry Level Price
    Contact Vendor
    Free Trial
    30 Days
    50%

    Category Focus

    Help Desk Software
  • Plumsail HelpDesk

    Make your customers happy with quick and efficient support!
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    Plumsail HelpDesk is a ready-made tool for SharePoint that helps you to make your customers happy with quick and efficient support. If you’re looking for out-of-box functionality, user-friendly interface and simple set up, that’s it! ... learn more about Plumsail HelpDesk

    Entry Level Price
    $39 Per Month
    Free Trial
    30 Days
    100%

    Category Focus

    Help Desk Software
  • ReadyDesk

    Web-based help desk software with live chat and remote desktop support.
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    ReadyDesk is a completely web based help desk software solution that has powerful features to meet the demands of businesses of any size. With ReadyDesk you can offer your customers several options to help them get their issues resolved quickly. They can open tickets from the customer portal, browse the support articles in the knowledge base for self service, create tickets automatically by sendin... learn more about ReadyDesk

    Entry Level Price
    $9 Per Month
    Free Trial
    N/A
    100%

    Category Focus

    Help Desk Software
  • Web+Center

    Open Source Help Desk /Service Desk Software for IT and Customer Support
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    Web+Center, from Internet Software Sciences, is open source, web-based IT help desk software that runs onsite or in the cloud. With access to 100% of the source code, organizations can create the ideal customized solution for their unique business needs. Supports all browser-based devices, including PCs, Macs, smart phones and tablets.Community colleges, hospitals, small businesses and government ... learn more about Web+Center

    Entry Level Price
    Free version
    Free Trial
    Available
    100%

    Category Focus

    Help Desk Software
  • CustomerFirst

    CustomerFirst is a CRM Help Desk software.
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    CustomerFirst is a CRM Help Desk software that includes defect and bug tracking software capabilities for those companies that are supporting internally developed software. It integrates the communications between support or help desk, development, and professional services. CustomerFirst helps you manage your relationship with your customers and keep your customers satisfied by being responsive t... learn more about CustomerFirst

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    100%

    Category Focus

    Help Desk Software
  • ServiceWise

    ITSM Software that improves efficiency across different departments.
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    ServiceWise is a completely customizable internal helpdesk and IT Service Management (ITSM) solution. No matter whether you are a 15-person or 5,000-person support organization, ServiceWise is a powerful and proven solution that enables you to automate and streamline your IT services and help desk activities with configurable workflows, process management, email notifications, and a searchable kno... learn more about ServiceWise

    Entry Level Price
    $20 Per Month
    Free Trial
    30 Days
    50%

    Category Focus

    Help Desk Software
  • DiamanteDesk

    DiamanteDesk is FREE Open Source easy-to-use help-desk solution.
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    DiamanteDesk is FREE Open Source easy-to-use help-desk solution. This customer service software allows easy customizations to meet unique business needs. It’s based on modern technology stack (PHP 5, Symfony2, Oro Platform, Bootstrap) that provides high reliability, flexibility, scalability and extensibility. Our support ticketing system helps to bring quality of your customer care to the new le... learn more about DiamanteDesk

    Entry Level Price
    Free version
    Free Trial
    Available
    50%

    Category Focus

    Help Desk Software
  • NABD System

    Helpdesk software across traditional and social channels
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    NABD is a workflow-based customer service management solution. It manages a customer's cross-channel exposure with a company, product, brand, or service by providing end-to-end view of customer cases, issues, concerns, and queries. NABD is a workflow-based customer service management solution. It manages a customer's cross-channel exposure with a company, product, brand, or service by providing en... learn more about NABD System

    Entry Level Price
    Free version
    Free Trial
    Available
    50%

    Category Focus

    Help Desk Software
  • Sitehelpdesk

    Advanced help desk software innovation
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    We deliver fast, efficient and highly intuitive web based help desk software applications that are designed for their specific function yet easily configurable to fit the way you work. Direct web updates on tickets and two way email tracking ensures all communications are maintained in the help desk.... learn more about Sitehelpdesk

    Entry Level Price
    $800 One-time
    Free Trial
    30 Days
    100%

    Category Focus

    Help Desk Software
  • Spiraldesk

    The true multi-brand helpdesk
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    Spiraldesk is a web-based multi-brand helpdesk, that manages customer service and communication for companies which operates with multiple entities, profit centers, locations, products or brands. Companies run multiple non-connecting business units with the same top management. Spiraldesk acts as a single platform to monitor the customer service process in each entity, even if they have a separate... learn more about Spiraldesk

    Entry Level Price
    Free version
    Free Trial
    Available
    100%

    Category Focus

    Help Desk Software
  • ACANOTION Help Desk

    A better way to track your customer support requests.
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    Help Desk Software Australia develops and sale of simple easy to use help desk and service management software. Used by Government, Commercial sectors globally. Software can be downloaded at www.helpdesksoftware.com.au. Useful for any organisation wanting to track tasks and actions. ... learn more about ACANOTION Help Desk

    Entry Level Price
    $995 One-time
    Free Trial
    N/A
    100%

    Category Focus

    Help Desk Software
  • Alcea

    Deliver Superior Customer Service
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    Store information in a central, accessible repository. This information can then be accessed using Alcea’s powerful search and filtering tools — so people in your organization can get to the information they need when they need it. Build corporate memory and store important information using Alcea KnowledgeTrack. Alcea’s unique architecture allows users to search all fields in their system a... learn more about Alcea

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    50%

    Category Focus

    Help Desk Software
  • AppHelp delivers IT helpdesk solutions that help cloud enablement, onboard, and support technology services to improve market share, mitigate churn and increase lifetime value. ... learn more about AppHelp

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    100%

    Category Focus

    Help Desk Software
  • Artologik HelpDesk

    HelpDesk – web-based trouble ticket and support software
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    HelpDesk provides a well-organised overview of support matters and stores all related information in one place. The support tool has practical functions like an FAQ, delegation, a knowledge database and SLA. It is possible to create customized log-in pages, making it easy for your customers to register trouble tickets, regardless of whether you're working in IT support, customer services or HR. Th... learn more about Artologik HelpDesk

    Entry Level Price
    Contact Vendor
    Free Trial
    30 Days
    100%

    Category Focus

    Help Desk Software
  • Central Desk

    Answer support requests quickly and easily with Central Desk.
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    Helpdesk software, or helpdesks in short, are many, but they are usually complicated and overloaded with features. Central Desk, on the other hand, is not only easy to set up but also instantly understandable and easy to use. A help desk that basically starts where e-mail support is not enough, but the big systems are far too complex. Using Central Desk is as easy as writing e-mails in everyday li... learn more about Central Desk

    Entry Level Price
    Contact Vendor
    Free Trial
    30 Days
    100%

    Category Focus

    Help Desk Software
  • HelpDeskEddy

    Unified сustomer support system
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    HelpDeskEddy is a unified system of customer service that is always at hand for your needs. You can surprise with your customer service through our simple and easy high-quality client service. With endless possibilities you can connect our system to your existing mailboxes and create tickets directly from the incoming emails. Incoming emails are checked automatically by the system and every incomi... learn more about HelpDeskEddy

    Entry Level Price
    Contact Vendor
    Free Trial
    Available
    100%

    Category Focus

    Help Desk Software
  • Casengo

    Customer service software for ambitious teams
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    Casengo is social customer support software that helps you provide service with a human touch. Whether your customers get in touch through social networks, by email or by chat, keep the conversation flowing with hybrid messaging. Happy times for both you and your customers! ... learn more about Casengo

    Entry Level Price
    Contact Vendor
    Free Trial
    14 Days
    100%

    Category Focus

    Help Desk Software
  • FreeScout

    Free Open Source Helpdesk & Shared Mailbox
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    FreeScout is the perfect helpdesk solution for those who need to provide a professional customer support, but who can not afford to pay for Zendesk or Help Scout. FreeScout is a pure PHP/MySQL application, so it can be easily deployed even on a shared hosting. ... learn more about FreeScout

    Entry Level Price
    Free version
    Free Trial
    Available
    100%

    Category Focus

    Help Desk Software
  • InvGate Service Desk allows your IT teams to work smarter not harder. Improve business agility and customer satisfaction, with a self-service portal and knowledge base capabilities. Automate your workflows to match tickets to the best solver and keep consistent response to repeating issues. Gain visibility of all tickets and your team’s work with customizable dashboards and reports. InvGate Serv... learn more about InvGate Service Desk

    Entry Level Price
    Contact Vendor
    Free Trial
    30 Days
    50%

    Category Focus

    Help Desk Software
  • LeadMaster

    CRM + Marketing Automation + Help Desk… All-in-One
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    LeadMaster CRM offers multiple features integrated into one complete, easy-to-use package. Some of the features include: CRM, email marketing, lead nurturing, landing pages, pipeline management, lead distribution, website integration, click-to-call, extensive reporting, dashboard charts, custom fields / forms and workflow automation to name a few. LeadMaster also integrates with a variety of usefu... learn more about LeadMaster

    Entry Level Price
    $15 Per Month
    Free Trial
    30 Days
    12%

    Category Focus

    Help Desk Software
  • Daktela Polska

    Multi-channel customer service. Built-in virtual exchange. Built-in CRM.
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    Komunikacja Omnichannel, wielokanałowa obsługa klienta. Telefon, Email, Webczat, SMS. Obsługa inbound i outbound, nagrywanie rozmów, system ticketowy, statystyki.... learn more about Daktela Polska

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    20%

    Category Focus

    Help Desk Software
  • Teknovate CRM

    A Complete Solution to Improve Your Sales Performance.
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    CRM, Marketing Automation, Project Management, Helpdesk, After-sale service, Trading ERP Software, Discreet, and Process Manufacturing ERP, Customize ERP Software. Our motto is to reduce your cost of sales generation & to keep it on autopilot mode. Teknovate CRM will capture leads from all sources, do auto follow up & remind for all follow-ups so your sales increases & even it sales when you are s... learn more about Teknovate CRM

    Entry Level Price
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    Free Trial
    7 Days
    33%

    Category Focus

    Help Desk Software
  • Roby

    Simple Helpdesk For Internal Support
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    Meet Roby - a refreshingly simple alternative to complex ticketing systems for companies that are looking to streamline helpdesk support. Submit, resolve, and automate any internal requests without leaving Slack or Microsoft Teams.... learn more about Roby

    Entry Level Price
    $250 Per Month
    Free Trial
    N/A
    100%

    Category Focus

    Help Desk Software
  • Halp

    Ticketing, powered by your conversations
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    Halp is a conversational ticketing solution for modern teams who are constantly dealing with requests or questions in their communication platform. Stop the hassle of having to deflect to a portal, deal with request overload, or losing track of requests. Turn to Halp to capture, prioritize, manage, and report on requests from Slack or Microsoft Teams. Its used every day by teams including Adobe, G... learn more about Halp

    Entry Level Price
    $15 Per Month
    Free Trial
    14 Days
    33%

    Category Focus

    Help Desk Software
  • TeraNet Help Desk

    T-HELPDESK HELP & SERVICE DESK TICKETING
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    T-HelpDesk ticketing is the web and mobile multi-channel , multi-department , multi-level and multi-role solution designed to manage the ticketing system for corporate users and customer users in a single point and autonomously . T-HelpDesk helps to code, classify and manage the flow of tickets in a dynamic and flexible way, automating the routing and routing phases, managing the escalation proces... learn more about TeraNet Help Desk

    Entry Level Price
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    Free Trial
    N/A
    50%

    Category Focus

    Help Desk Software
  • CloudApper Desk

    A fast, efficient and effective customer ticketing app
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    CloudApper Desk is a modern and affordable ticketing app designed to support your customers and help grow your business. This robust application streamlines customer support management by providing you with a powerful dashboard and simplified ticket management, with the mobility you need to improve responsiveness.... learn more about CloudApper Desk

    Entry Level Price
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    Free Trial
    N/A
    50%

    Category Focus

    Help Desk Software
  • SeQure Internal Helpdesk

    Mobile First Helpdesk for your Hybrid Workforce
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    Internal employee helpdesk to empower your hybrid workforce in getting instant support. Simple solution with intuitive features to create, manage, and resolve tickets with ease. The real-time support helps encouraging interactions and engagement with remote employees, ensuring that the employee concerns and issues are addressed at the earliest. ... learn more about SeQure Internal Helpdesk

    Entry Level Price
    $29 Per Month
    Free Trial
    14 Days
    100%

    Category Focus

    Help Desk Software
  • Elevio

    Lower Support Load, More Engagement.
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    Elevio is a knowledge platform that helps companies capture, deliver, measure and evolve their product knowledge. We help growing teams reduce their support loads and enterprise teams better manage their knowledge requirements. Deliver contextual answers to customers or give your support agents the right info as they need it. Reduce support loads, increase customer success and create custom knowle... learn more about Elevio

    Entry Level Price
    $79 Per Month
    Free Trial
    14 Days
    16%

    Category Focus

    Help Desk Software
  • Aisera

    Elevate Your Employee & Customer Experience
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    Aisera's next-generation AI Customer Service solution is a proactive, personalized, and predictive Conversational AI and RPA solution that is purpose-built to automate repetitive requests, tasks, and workflows. Customer requests range from responding to information requests to providing answers to simple tasks to autonomously resolving complex workflow tasks across multiple applications and system... learn more about Aisera

    Entry Level Price
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    Free Trial
    N/A
    25%

    Category Focus

    Help Desk Software
  • EcholoN

    Enterprise Service Management Suite - Made in Germany
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    EcholoN - is the modular and individual standard software custom-made suit for your company. Adaptation without programming, individually and always updateable. That's EcholoN, the service management software. The EcholoN Helpdesk solution focuses on internal IT and user support, which makes it the link between the IT department and their colleagues. The EcholoN Helpdesk solution can be customized... learn more about EcholoN

    Entry Level Price
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    Free Trial
    N/A
    25%

    Category Focus

    Help Desk Software
  • Yorodesk

    The Only Help Desk Software Built on Yorodesk
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    A Yorodesk is a system that allows customers to contact customer service representatives for assistance with their products or services. Yorodesk’s ticketing system tracks the progress of customer service requests and provides users with information about the status of those requests. This article provides details on the workflow for help desk workers and ticketing systems.... learn more about Yorodesk

    Entry Level Price
    Free version
    Free Trial
    Available
    100%

    Category Focus

    Help Desk Software
  • Awesome Support

    Make Customer Support A Breeze From Within Your WordPress Site
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    Awesome Support Plugin is undoubtedly one of the most popular help desk tools in the market for WordPress. With dozens of add-ons and widgets, it helps you streamline customer communications, improve agent collaboration, automate repetitive tasks, and manage support tickets seamlessly. It is noted for its simplified support, advanced features, and top-notch data security options. Its advanced cust... learn more about Awesome Support

    Entry Level Price
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    Free Trial
    N/A
    100%

    Category Focus

    Help Desk Software
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